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| Some Data |
| 96% of customers prefer not spend bad time
or taking the time to express their complaint. |
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| Only 4% of dissatisfied customers
externalize their displeasure, so that each complaint detected,
there are 26 don't come to light. |
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| 68% of customers who abandon their business
relationship with a company, do so because their service is
poor. |
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| The price a company pays for poor service
provided is very high, replace US$1 of a lost customers cost
US$10. |
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| Related Links |
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| Contact Us |
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zaver@zavermarketing.com |
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marketing@zavermarketing.com |
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| (55) 63.06.00.34 |
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